26winph Privacy Policy

1.Introduction

26winph ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of all users who access or register on the 26winph platform at https://26winph.org. This Privacy Policy ("Policy") describes how 26winph collects, uses, stores, shares, and protects personal information in connection with the services we provide.

This Policy applies to all players, visitors, and registered account holders who interact with the 26winph platform, including through our website, mobile-optimized interface, customer support channels, and any other services operated under the 26winph brand.

By accessing the 26winph platform or creating an account, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, please discontinue use of the Platform immediately.

2.Data Controller

For the purposes of applicable data protection legislation, 26winph acts as the data controller in respect of personal data collected through the Platform. As data controller, 26winph determines the purposes and means by which your personal data is processed.

If you have any questions or concerns about how 26winph handles your personal data, or if you wish to exercise any of your data rights, you may contact our Data Protection team using the contact details provided in Section 14 of this Policy.

3.Information We Collect

26winph collects personal information from you in the following ways:

3.1 Information You Provide Directly

• Registration details: full legal name, date of birth, email address, mobile number, and residential address.
• Identity verification documents: government-issued ID (e.g., Philippine passport, SSS ID, driver's licence, UMID), proof of address, and proof of payment method ownership.
• Financial information: deposit and withdrawal transaction records, preferred payment methods (GCash, PayMaya, BPI, BDO, Metrobank), and account balance history.
• Communications: messages sent to our customer support team via live chat or email, including the content of those communications.
• Responsible gaming information: self-exclusion requests, deposit limit settings, and session time preferences.

3.2 Information Collected Automatically

• Device and technical data: IP address, browser type and version, operating system, device identifiers, and screen resolution.
• Usage data: pages visited, games played, session duration, betting history, click patterns, and navigation paths within the Platform.
• Cookies and similar tracking technologies: as described in Section 7 of this Policy.
• Geolocation data: approximate location derived from your IP address, used to verify eligibility and comply with jurisdictional restrictions.

3.3 Information from Third Parties

• Identity verification providers: results of KYC (Know Your Customer) checks conducted by third-party verification services.
• Payment processors: transaction confirmation data from GCash, PayMaya, and Philippine banking partners.
• Fraud prevention services: risk scores and flagging data from anti-fraud and AML screening providers.

4.How We Use Your Data

26winph uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and manage your 26winph player account, including processing your registration, verifying your identity, and enabling your access to the Platform.
• Service Delivery: To provide the gaming services, process deposits and withdrawals, and deliver customer support.
• Legal Compliance: To comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations, age verification requirements, and reporting obligations to relevant regulatory authorities.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats to the Platform and its users.
• Responsible Gaming: To monitor gaming activity for signs of problem gambling, enforce self-exclusion requests, and administer deposit limits and other responsible gaming tools.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the features, performance, and overall user experience of the 26winph platform.
• Marketing Communications: To send you promotional offers, bonuses, and news about 26winph — but only where you have opted in to receive such communications. You may withdraw your consent at any time.
• Dispute Resolution: To investigate and resolve complaints, disputes, or legal claims arising in connection with your use of the Platform.

5.Legal Basis for Processing

26winph processes your personal data on the following legal grounds:

• Contractual Necessity: Processing is necessary to perform the contract between you and 26winph — specifically, to provide you with access to the Platform and its gaming services.
• Legal Obligation: Processing is required to comply with applicable laws and regulations, including AML legislation, age verification requirements, and regulatory reporting obligations under Philippine law.
• Legitimate Interests: Processing is necessary for the legitimate interests of 26winph, including fraud prevention, platform security, and improving our services, provided those interests are not overridden by your rights and interests.
• Consent: Where we rely on your consent — for example, for marketing communications — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6.Sharing Your Data

26winph does not sell, rent, or trade your personal data to third parties. We may share your information with the following categories of recipients only where necessary and in accordance with this Policy:

• Payment Processors: GCash, PayMaya, BPI, BDO, Metrobank, and other payment service providers, solely for the purpose of processing your deposits and withdrawals.
• Identity Verification Providers: Third-party KYC and AML screening services used to verify your identity and comply with regulatory obligations.
• Technology Partners: Game software providers and platform infrastructure partners who process data on our behalf under strict data processing agreements.
• Regulatory Authorities: Philippine government agencies and regulatory bodies where disclosure is required by law, court order, or regulatory directive.
• Fraud Prevention Services: Third-party providers used to detect and prevent fraudulent activity, money laundering, and other illegal conduct on the Platform.
• Professional Advisers: Lawyers, auditors, and other professional advisers where necessary for the conduct of 26winph's business operations.

7.Cookies & Tracking Technologies

26winph uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device when you visit our website. We use the following types of cookies:

• Essential Cookies: Required for the Platform to function correctly. These include session cookies that keep you logged in to your 26winph account and security cookies that help protect against fraud. These cannot be disabled.
• Functional Cookies: Used to remember your preferences, such as your preferred language and display settings, to provide a more personalized experience.
• Analytics Cookies: Used to collect aggregated, anonymized data about how players use the Platform, helping us identify areas for improvement and optimize performance.
• Marketing Cookies: Used to deliver relevant promotional content to players who have opted in to marketing communications. These cookies track your interaction with 26winph promotional materials.

You can manage or disable non-essential cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the 26winph platform.

8.Data Retention

26winph retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

• Account data is retained for the duration of your active account and for a minimum of five (5) years following account closure, in accordance with AML and regulatory record-keeping obligations.
• Transaction records are retained for a minimum of five (5) years from the date of the transaction.
• KYC and identity verification documents are retained for the period required by applicable Philippine law and regulatory guidelines.
• Customer support communications are retained for a period of three (3) years from the date of the interaction.
• Marketing preference data is retained until you withdraw your consent or request deletion.

When personal data is no longer required, 26winph will securely delete or anonymize it in accordance with our internal data retention procedures.

9.Data Security

26winph takes the security of your personal data seriously. We implement a range of technical and organizational measures designed to protect your information against unauthorized access, accidental loss, destruction, or disclosure, including:

• SSL/TLS encryption for all data transmitted between your device and the 26winph platform.
• Secure, access-controlled server infrastructure with regular security audits and vulnerability assessments.
• Role-based access controls ensuring that only authorized 26winph personnel can access personal data, and only to the extent necessary for their role.
• Regular staff training on data protection obligations and security best practices.
• Incident response procedures to detect, report, and address any personal data breaches in a timely manner.

10.Your Rights

Subject to applicable law, you have the following rights in relation to your personal data held by 26winph:

• Right of Access: You have the right to request a copy of the personal data 26winph holds about you.
• Right to Rectification: You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You have the right to request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
• Right to Restriction: You have the right to request that we restrict the processing of your personal data in certain circumstances.
• Right to Object: You have the right to object to the processing of your personal data where we rely on legitimate interests as the legal basis for processing.
• Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please contact the 26winph support team using the details in Section 14. We will respond to all valid requests within thirty (30) days. In some cases, we may need to verify your identity before processing your request.

11.Children & Minors

The 26winph platform is strictly intended for adults aged 21 years and older, in accordance with Philippine gaming regulations. 26winph does not knowingly collect personal data from individuals under the age of 21.

12.Third-Party Links

The 26winph platform may contain links to third-party websites or services, such as payment provider portals. This Privacy Policy applies solely to the 26winph platform and does not cover the privacy practices of any third-party websites. 26winph is not responsible for the content or privacy practices of external sites. We encourage you to review the privacy policies of any third-party services you access.

13.Changes to This Policy

26winph reserves the right to update or amend this Privacy Policy at any time. When we make material changes, we will notify registered players via email or a prominent notice on the Platform, and update the "Last Updated" date at the top of this page.

Your continued use of the 26winph platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how we protect your data.

14.Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by 26winph, please contact our support team:

26winph aims to acknowledge all privacy-related enquiries within two (2) business days and to resolve them within thirty (30) days of receipt.